Privacy Policy
What we collect, why, and what we never do with it.
Last updated 5 September 2026.
Who is responsible for your data
DanceWithDeepti is a trading name of ACTIVEMANTRA HEALTH AND WELLNESS LLP (GSTIN 29ACNFA1588Q1ZF), 8O/3, Vijinapur Village, Old Madras Road, K R Puram Hobli, Bengaluru (KSN), Bangalore, Karnataka – 560016, India. That partnership is the data fiduciary for the information described below.
What we collect
- Your identity: name, mobile number, email address, and the Google account you sign in with
- Your profile: anything you choose to add — WhatsApp number, city, and a line about yourself
- Your purchases: which pass you bought, when, and what it cost
- Your classes: which classes you joined and for how long, taken from Zoom
- Health metrics you choose to enter: your weight, your inch loss measurements, and how you are feeling (your mood)
- Your questions to Ask Deepti: the assistant in the member area keeps what you asked and what it answered, so we can count usage and improve the answers
- Notes your studio keeps: if you came to us through an earlier sign-up, we may hold notes from that — which programme suited you, what you told us your goal was, and how you have engaged with us
- Technical data: basic server logs needed to run and secure the site
Classes are recorded. Live sessions are recorded through Zoom, so your name, and your camera and microphone if you switch them on, are captured. Recordings are used internally by trainers to review and improve their teaching. They are not published, sold or shown to other members.
What we never collect
We never see your card, UPI or bank details. Payment is handled entirely by Razorpay, a PCI-DSS compliant payment processor. We receive only a payment reference and whether it succeeded.
Why we hold it
- To give you access to the classes you paid for
- To show you your own progress and billing
- To remind you when your pass is about to expire
- To let your assigned trainer support you
- To send you class updates and offers by email or WhatsApp — you can stop these at any time by telling us or your trainer
- To answer your questions in the member area
- To meet our tax and accounting obligations
We do not sell your data. We do not share it for anyone else’s advertising.
Who can see your information
Access is limited by role. You see your own record. Your assigned trainer sees the clients allocated to them. Deepti and studio administrators see all records, because they run the studio. Nobody else has access to your record.
That is about our records. In a class or a WhatsApp group, other members can see your name, your camera if it is on, and your phone number — as in any group.
The weight, inch-loss and mood entries you record are visible to you and, where you have an assigned trainer, to that trainer so they can coach you. They are never shown to other members and never used for advertising.
How it is kept
Client records — the notes and contact details your studio keeps about you — are encrypted on our server, so they cannot be read even by someone holding the database file. Other records, such as your login details, your class attendance and your questions to Ask Deepti, are stored unencrypted on the same access-restricted server.
The whole site is served over HTTPS, and administrative access is limited to named accounts on a role basis.
No system is perfectly secure, and we do not pretend otherwise — but we hold as little as we can, and we would rather tell you exactly what is protected and how than make a blanket claim.
Processors we rely on
- Razorpay — payments
- Zoom — live classes, recordings and attendance records
- Google Firebase — sign-in, by Google account or one-time code
- NVIDIA — the AI model behind Ask Deepti. Your question is sent to their service to be answered
- Our hosting provider — servers
Each processes data on our instructions for the purposes above.
Some of these are outside India. Razorpay is Indian; Zoom, Google and NVIDIA process data on servers abroad, including in the United States. By using the service you agree to your information being handled there for the purposes set out above.
How long we keep it
We keep your account and health data while your account is open, and review it two years after your last pass expires. You do not have to wait for that review — ask us to delete your account and health data at any time and we will.
Payment and tax records are kept for eight years, because Indian tax law and the LLP rules require it. Those we cannot delete on request.
Your choices
- Ask for a copy of what we hold about you
- Ask us to correct anything that is wrong
- Ask us to delete your account and health data
- Withdraw your consent to us holding your health data, at any time and as easily as you gave it — we will stop and delete it, though you may then lose progress tracking
- Nominate someone to exercise these rights for you if you die or become unable to
- Stop marketing messages while keeping the reminders that matter, or stop both
Write to danceyog2019@gmail.com from the email or mobile number on your account.
If you are not happy
Tell us first: danceyog2019@gmail.com.
If that does not put it right, our Grievance Officer is Priti Das — coolmoveswithpriti@gmail.com, +91 76676 02373. Full details are on our Contact page. We acknowledge within 48 hours and aim to resolve within one month.
If we have not put it right, you may complain to the Data Protection Board of India under the Digital Personal Data Protection Act 2023.
Children
The service is not intended for anyone under 18. We do not knowingly hold data about children. If you believe we have, tell us and we will delete it.
Changes
We will post any change here and, if it materially affects you, email you about it.
Contact us
DanceWithDeepti — a trading name of ACTIVEMANTRA HEALTH AND WELLNESS LLP
GSTIN 29ACNFA1588Q1ZF
8O/3, Vijinapur Village, Old Madras Road, K R Puram Hobli, Bengaluru (KSN), Bangalore, Karnataka – 560016, India
Customer support on WhatsApp: +91 76676 02373, 9am to 6pm IST, Monday to Friday
Email: danceyog2019@gmail.com